***Scratchcard Promotion***

There are no limitations for android devices, other than ensuring that your browser is up to date.

Well, I I guess I’ll just have to get a hold of another device then.
It would’ve been appreciated to have been informed in the terms & conditions that certain iPhones models where excluded or non compatible for this promotion.

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Please do try with another device and let us know if you encounter any issues. Please also be reminded that the scratch card will only be available for 3 days once you’ve made your qualifying deposit. Thank you for the feedback regarding the information listed in the terms and conditions. That would make sense to include.

Same thing happened to me I’m going through this as we sspeak

Yes exactly same issue

Is there a reason why one would continuously get the same 2500 points upon every single scratch almost!? Kinda seems a bit jenky, if you ask me…

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There is no specific reason for that, seems like a coincidence as the outcome is randomly generated

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My last 4 or 5 scratches have all been 2500, that’s kind of odd for ā€œrandomā€ though wouldn’t you think? :thinking:

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Agree! Mine are 2500 points every scratch. So odd!!..:thinking:

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Same here… Absolutely absurd…

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It’s been 6 days now

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And again, like 8 days later and am still only receiving 2500 points on every single scratch!? So for you to tell me it’s coincidence, and random, is bullshit! You and I both know it. And for y’all to try to convince people that it’s ā€œrandomā€ is insulting our intelligence. Absolutely absurd!! I’ll be putting my money into a different casino for the time being. I refuse to keep being ripped off!!.. I’ve lost wayyyyy more money at this casino than I have even came close to winning, not worth it to me… :wave::wave:

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Broken setup – if you scratch a ticket and then deposit later in the same day then you lose the chance to scratch for your previous deposit and you’ll lose 1 of your 3 scratches from that day. I’ve deposited a few times and am owed a few scratches from depositing on the same day when I scratched a card earlier the same day.

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Please provide specific dates as to when this happened so that we can take a look.

I don’t have specific dates as I always delete the messages after checking them, but it was almost every time over the past 3-4 deposits. If you deposit on a day when you scratched your card from a previous deposit then you lose a scratch for that most recent deposit.

@Sapphire see above

This just happened to me as well. I made my deposit late Friday night and did not get the scratch card till after midnight. So I only received it two times. I did not get one Friday since my deposit was close to midnight. So I lost the first card I should have got Friday.

@Sapphire it just did it again. You can look at my deposit on the 9th. The scratching system is broken. Can you fix this and give us our missing scratches?

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This was issued from what I can see.

The point is that there are missing scratches from the deposits - ā€œAdditional scratches for $30ā€ implies that you get stacked scratches… ie I can deposit one day, get 3 scratches, and deposit the next day for a grand total of 6 days worth of scratches… not deposit the next day and lose your previous scratches.

The dev team seldom really fixes these things and the support/mods typically has no idea how to track it for lack of tools so the verbiage should just be changed.

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