We don’t have any info regarding the scratch card, we are trying to find out if there is a delay, and we will advise when we get an update.
Guys we have noted anyone who has already commented.
If anyone else isn’t receiving the scratch card please comment here. Thanks
Hi @Mistim693 , apologies for the delayed response, it shows that you have received the scratch card and you need to wait another 24hrs for the another one. Thanks
I deposited yesterday and it never unlocked for me. It allowed me to scratch this morning. Does that mean i miss out on yesterday’s?
You should be getting it from today onwards.
I was able to scratch today but it didnt apply my winnings
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Sending you pm.
Passing it along didn’t do much. I posted that 2 months ago and I’m still have the same issue lol like why allow people “rewards “ or “bonuses “
Apologies for the delayed response, @macbethvance We understand your frustration, and we sincerely apologize for the continued inconvenience. This is certainly not the experience we want for our users.
If the issue has been ongoing for this long, it’s important that we take another closer look. I will PM you.
I made two deposits yesterday and can’t play scratch off game
Didnt recieve my scratch card.
Hi @Ahunt032978, apologies for the inconvenience. Our team is currently investigating the issue, and we’ll keep everyone updated once it’s resolved. For now, we ask for your patience and understanding during this time. Thank you.
Announcement
Hello everyone,
As of the moment, we have received reports regarding the ScratchCard feature. Our team is currently working to resolve the issue as soon as possible.
We kindly ask for your patience and understanding during this time. We will keep everyone updated once the issue has been resolved.
Thank you.
Hi Guys,
The issue has been resolved. If you are still experiencing any difficulties, please feel free to reach out to us via DM for further assistance.
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