Getting the 2.50 on the scratch cards makes me feel like a slap in the face, not much for the amount of money I deposit. Anyone else feel this way?
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Yes I do! I did get 20.00 once but of course I won absolutely nothing! Iāve lost so much money on here the past month and a half that itās INSANE! And just lost another two hundred in deposits today. Everyone of the games I play just ate my money up! I mean the games are literally doing nothing! And Iām sick and tired of losing money on slotslv. Not having fun at all! Itās like they have just turned the games off while robbing me blind! All this money I lost I could have played on another online casino and got something out of it!! Then to add insult to injury after all of the constant losses thereās not even any compensation to look forward to! Iām starting to hate playing here!
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Please note that the scratch card rewards are randomly generated and are meant to be a fun extra perk, not a guaranteed return based on deposits. That said, we always appreciate feedback.
If thereās anything else youād like us to check on your account or if you have any other questions, feel free to let us know.
Weāre really sorry to hear about your recent experience, Rameer12.
While we wish we could influence outcomes in your favor, unfortunately, we canāt. Wins and losses are completely random and can vary widely, even during longer sessions.
That said, we truly value your feedback. If youād like, weāre happy to review your account to see if thereās anything currently available for you, just let us know via PM.
Weāre here if you need anything else.
The slots have been RIDICULOUSLY bad recently, and like I pointed out in a previous post, itās impossible that once again theyāre ALL BAD at the SAME TIME! I played probably 50 different slots this weekend and every singke one was absolutely awful. I blew through my crypto deposit without any luck and only got through 1% of my match ābonusā! 1% is such a slap in the face and if you knew how often that happens youād never believe the games are honestā¦ AND I also got 2.50 on every scratch card last weekā¦
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Kindly note that as advised in our Bonus - Terms and Conditions found here Wagering contributions to meet rollover (playthrough) requirements on our bonuses are as follows:
| Wagering Contributions | Percentage Contribution |
|---|---|
| Slots - All Types, Specialty Games (unless stated otherwise) | 100% |
| Table Games (unless stated otherwise) | 20% |
| Video Poker (All types), Blackjack (unless stated otherwise), Reels and Wheels XL | 10% |
| Double Deck Blackjack, Roulette, Baccarat | 5% |
| Craps, Classic Single Deck & Single Deck Blackjack, Live Dealer (all types), Hot Drop Jackpots (all games), Click here, to see an additional list of all excluded games. | 0% |
I have deposited over 400 dollars today and only received one scratch card and no rewards
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Hey,
Thanks for reaching out! Just to clarify how The Super Scratch Card works:
- Youāll unlock it by making a single deposit of $30 or more.
- Once you qualify, youāll have access to the scratch card for 3 consecutive days.
- You can only scratch once every 24 hours during that window.
- All prizes are awarded in rewards points.
- Youāll see a countdown timer showing when your next scratch is available.
See the terms here. Let us know if you have questions, happy to help!
Yeah itās great isnāt it 
Ultimately worthless bc the play through requirement is impossible and in the event you do get through the bonus, you will miraculously start losing every single time. lol why bother
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My exact same story. The way odds work is that when you play as much as I do then surely you might hit something but nope. All their slots are duds and you just play through your deposit instantly.
Like statistically seems impossible that every single game hits nothing. What a joke
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Click on the menu icon with the 3 horizontal lines in the upper right hand corner and then click on the scratch card promotion. Its the 2nd option listed
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The scratchcard is worthless. the same amount comes up everyday and it is less than five dollars most of the time. Given the amount of money people put into the slots, the return is zero. I havenāt had a withdraw this year. Just lose lose lose, no matter what slot I play, nothing hits.
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Iām truly sorry that you feel this way @afloyd71. I wish you the best of luck on your future gameplay.
First off itās pretty pathetic that every single time I make a deposit to get a scratchcard Iāve lost the money before the scratchcard is available. But today I played 2 games lost my money, and Iāve been waiting and waiting and its still not avaliable. Whatās the reason behind the delay, because I swear itās just so you ll make another deposit while waiting and end up losing $100 before you get your $2.50
Well now it makes sense in a way, I just looked and saw I lost my $35 in 5 minutesā¦ unbelievable,
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Hello @BostonOG! Thank you for contacting us and providing your feedback. We acknowledge your frustration regarding the delays and the issues youāve experienced. Please be assured that we take customer concerns seriously and are committed to improving our service.
Regarding the delay with your scratch card, it appears to be related to the volume of accounts receiving perks at this time. We confirm that your scratch card prize was credited on 08/22/2025 at 10:35 AM EDT, and 10,000 Rewards Points have been added to your account.
If there is anything else that we can assist with please let us know!
Thank you for your patience.
Yep, and I got the absolute LOWEST prize possible, AGAIN, despite being a daily player for YEARS! My gf hardly plays at all and I gave her $30 last week to play and she got more than me on EVERY scratch card! Make it make sense and dont say its random because when I was a VIP, before I got demoted for an unknown reason, I never for less than $50 and usually got $100, now I get $2.50 every single day, Iām seriously thinking about quitting, every game I playee today was the same, no bonus and money gone in 2-3 minutes.
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I have never ever lost money like this non stop for almost three months now! So join the club on that and the 2.50 scratch cards! Thatās all I get for well over 2000 in losses! Tired of slots lv not being fair! Iām sick of this! I canāt keep depositing on here and getting nothing back! And every time I up my bet money is taken fast! It never fails! All of this is not random! Posting on the forum is pointless! Tired of this too!
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I need to quit right along with you. Just thought Iād give it a chance because I been playing here so long! But Iāve given it a million chances and just losing cash not having fun or nothing! Itās such a waste of time, effort and most of all money!
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