@moderators i made a deposit serval hours ago of over 30 dollars and it went through and played with it, but I did not getting access to scratch card- pls fix
It still says I need to deposit
2 Likes
We need to wait until the current issues are resolved before we can look into the scratchcard issue. Once everything is back up and running, we’ll be happy to take a closer look.
It’s been about an hour since I deposited and scratch card still hasn’t activated for me yet.
1 Like
Any assistance would be appreciated
Once everything’s back to normal, and the issues has been fixed, we’ll gladly help with the Mega Scratch Card. Thanks for your patience, and feel free to reach out with any other questions!
1 Like
Hello Everyone,
For the latest information, please refer to the main thread [HERE]. Thank you for your understanding.
It’s been several hours and still nothing
Why didn’t recieve the ability to scratch my super scratch card I contacted support and they awarded me 20$ but i would like to have my other 2 days of scratches once again 20$ doesn’t seem equal to what the scratch card would have awarded me ugh I used to love this site now it’s becoming a constant issue
1 Like
I feel that some sort of compensation should be offered for the outage issues this site is having. Recent policy has affirmed the feelings of slot.lv’s management concerning compensation. It shouldn’t be considered a part of normal play. It is not and players who enjoy these games shouldn’t be forced to alternate sites. Please adjust to compensate players for issues beyond their control.
2 Likes
@Snb6448 I do understand your concern. In terms of compensation, I can advise you to reach out to customer support. However, we do not provide compensation from the moderator’s end. Thank you for understanding.
I deposited two hours ago and the scratch card still hasn’t activated.
So I was just told that I’m not eligible for a scratch card promotion because it requires a $150 single deposit. Wtf???
Hi @spowell and @Paybam74 , Apologies for the delayed response. We’re very sorry, but at the moment, we’re unable to take further action on our end due to everything not working as it should. Unfortunately, this also means we’re unable to assist you further with your concerns
We kindly suggest reaching out to our Customer Support team directly, as they will be in the best position to assist you further.
Thank you for your understanding.
Will we receive our scratch card like we already was
Hi @Loftonas91 , apologies for the delayed response, If everything is back to normal, you should receive it as usual—provided if you’re eligible for the promotion. Thank you for your understanding!
Well, they did it again. I thought it was all fixed! Then they manage to mess up the one promotion I thought was stable, the scratch card. Incredible!! What’s up guys? Thanks for the extra free play but you guys keep messing up! Are you going to offer something for this latest screw up? I play the scratch card on a regular basis and you only make it available for theee days!!
1 Like
Maybe it’s sun spots!!!
This is due to the site issues, we have a few promotions that are delayed, but they are working to get them resolved and issues asap
I clicked on it and the scratch card still isn’t working. My first day was yesterday and it’s still not working. You guys going to still give me 3 days of scratch rewards ?
1 Like
Hi @Kingbeard ,
The banner has been updated regarding your inquiry. We apologize for the disruption caused by the ongoing issues with promotions and transactions. Our team is working hard to resolve them as quickly as possible.
Thank you for your patience, and we’ll keep you updated.