I’ve seen some comments about cash back and little gifts . I’m curious that I saw Tuesday is supposed to be the issuance day ? I don’t want to sound negative or seem like I’m asking with frustrations , I’m just curious . But I’ve been making deposits literally left and right , as well as multiple times daily. Still no matter how much troubleshooting I do and I have a strong connection, I can’t seem to have one normal day anymore . I’ve had hundreds jeopardized lately . So if it’s a possibility of getting some assistance on this I’d be very appreciative and grateful. Not to mention my birthday is May 18 (this Thursday ) so in all honesty , after being a very loyal member over 4 years , it’d be nice. Anyways thanks In advance @Rose @Nick @Frank @Elijah
Cashback is not something that your account is eligible for unfortunately.
With regard to the little gifts, this is just a random thing that is sent out by marketing from time to time.
Well something needs to be done . Will be done
hi how do i get into the crypto exclusive program??
Thank you! Please I need help I claimed a deposit bonus named Reddguide match bonus that had 25 free spins on Golden Buffalo I didn’t receive, even after troubleshooting as well as my 7500 perk points. I’d be cool with any alternate bonus whatever is easiest. Please help me
I believe this was already handled by CS.
No it wasn’t please check my transactions no perk points at all
They issued you $25
I did however receive the 50 spins on 5 times vegas hours ago
You are referring to the reward points for crypto exclusive?
The spins and points can take up to 24 hours to credit after the qualifying deposit is made.
no it wasn’t Frank. They still have to give me my freespins that they owe me. This has been going on since monday…
This was already escalated by CS.
I didn’t get my spins from a deposit.
I’ve added you a bonus as a replacement for the deposit on 21st.
@moderators I contacted support through chat twice to notify them of this error. They said to clear my cache and restart phone. Did this several times with nothing fixed. I was told my bonus expired but they never reflected in my account so I could use them. Please add the crypto deposit rewards accordingly so I can actually use my bonus spins and player points. Luis and Tamara were of no hell whatsoever and didn’t do their jobs.
I’ve added the points for you and a bonus as a replacement of the spins, as they have now expired.
Thank you so much!
Would you mind checking on mine please Nick?