So what is the excuse for the missing daily bonuses?
What daily bonus are you referring to?
The daily double up that gets added to my account everyday has been missing for 3 days now.
This was already escalated by CS yesterday, they will reach out when they get an update from marketing.
Isnt the crypto exclusive the attached image info? Because that says 2 hours which is the longest Iâve ever waitedâŚwhich I still am.
The timeframe is 24 hours.
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Well just for clarity, above Nick says 48 so�
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Super crypto - 24.
Regular exclusive - 48.
Sorry I didnât notice you are in regular program.
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This comes from the above screenshot
- Requires a minimum deposit of $30. Please allow up to 2 hours after qualifying deposit for Rewards Points and Free Spins to be issued to your account. Eligible one time per week.
Also, my crypto exclusive bonus wasnât added today, see attached
Weâll clarify this for you and get back to you.
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Its been 24 hours
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It should be 48 hours for this, but we have asked for this to be checked
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32 hours and waiting
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Ya this sucks
Nick the person in support is telling me i need to wait another 48 hours! Wth
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Your rewards have already been added.
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Why cant customer service see that lol
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It looks like they were actually added while you were on chat, so he wouldnât have seen them without refreshing.
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Can you help me too? Please. I lost many 50 free spins of 5 times Vegas. Im sure i am eligible for these free spins but somehow it didnât show on my account for me to claimed
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