@Mebyrd @Czech_Raizerbluffark this was already added.
@ukraneum as I see, both were added.
@AndreaBW I will send your account to Marketing for clarification. I will PM you once we have an update.
Hey Frank New week and I made 3 qualifying deposits and the initial 3 are supposed to be credited /issued right away I only have 2 so far and itās way over the 24 hour time frame can you help please?
I get credited my spins according to customer service, but they are nowhere to be seen or claimed on my account. Open games doesnt know theyre there.
Escalated a million times over the last year and nothing.
Hello Ive received my 7500 points but havent received the free spins.
Youre help is appreciated! Thank you!
Rewards can take up to 24 hours to credit after the qualifying deposit is made.
@Hayley Good morning. I finally got logged in after a full day of errors when attempting to login. I believe I am missing spins for 8/4 and 8/5 deposits. Would you mind taking a look please?
Iāve added you bonus funds as a replacement for the spins missing.
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Why am I no longer seeing 150% super crypto match in my bonus options?? Ive always had this deposit bonus until yesterday and still hasnt shown back up
I didnāt get my little 4.50 worth of spins from my deposit last night. Yes it hasnāt been 24 hours but I called and the agent said she saw them pending. But also, I donāt have a 175% deposit bonus today either and I used to get those every day so idk whatās going on.
Nope only one set was added I was still due 50 spins from my Saturday deposit but after waiting the 24 hours to have them added I contacted customer service back and now itās my fault bc I didnāt contact them sooner? What a scam. I made 5 qualifying deposits and received 4 sets of spins, this isnāt exactly rocket science. Even called the customer service line about it and then get told to night itās my fault for not contacting yāall sooner. A complete sham. I am done with this place. This is just too much to deal with CONSTANTLY.
Am I blocked from making new posts on here?
Very bizarre that I canāt make new posts wonder what thatās about
You have 4 qualifying deposits last week which were on 9th, 10th, 11th, 12th and have received 4 sets of spins, you are not owed anything at this time.
Iāve never waited more than an hour to get my deposit points and spins! Its been over 4 hours. I deposited right before the SMS outage.
There is clearly an issue with rewards right now, last day I got my daily bonuses was Friday. Chat said it was heing escalated. Can anyone help.
The timeframe for rewards is 24 hours, Iām afraid we cannot do anything until this time has passed.
Edit: Itās actually 48 hours on the program that you are on, itās 24 on the super crypto exclusive.