@LyKen2602 I believe CS team has resolved this for you.
I know I’m supposed to wait 24 hours or whatever it is to get my spins, but I’m just checking to see if it’s possible to add them now or not. I just want to make sure they get credited for today because it was so close to midnight. Thanks!
We are unable to manually add them until the 24 hours has expired.
@moderators can I have my 50 spins added for 8/16? Deposits. It’s been over 24 hours , missing todays also but still within 24 hour window so those can wait
It has now been 24 1/2 hours since I deposited. The 50 free spins still aren’t there. In fact, nothing at all is there. No deposit bonuses, no super crypto bonus, nothing at all is available under my bonuses. Can you please add them? I stayed up until midnight to use them and they are still missing. Thank you!!
I have not received my free spins from yesteday yet or today however today it has only been a couple hours but yesteday please add
What spins are you referring to?
50x 5x vegas daily spins after deposit.
Seems like CS team has helped you with this matter.
I wonder why sometimes on your initial weekly deposit it will award the free spins and points almost immediately and other times it takes a day or so. It just seems so random. Anyway good luck everyone. I hope we get a gift this week! I could really use one.
I made my first deposit of the week today and received 50 bonus spins but didn’t get my 7500 points. Are they not giving those out anymore?
Also, for the week of August 7-13, I’m missing s set of 50 free spins. I only received 6 and made over 10 deposits. Thanks
@Nicoleweatherholtz your first deposit of the week was made on August 21st when you received all the benefits correctly.
can my rewards be checked on? I made my first deposit in months &I had recently asked if i was still going to receive my usual exclusive perks and was told yes but havent received anything
Deposit time: 8/28/23 6:11 PM PST
This has been forwarded to our Promotions team for further review. We will get back to you as soon as we’ll have an update.
any updates on this? can u at least add the reward points?
No updates as of yet, and we need to wait for clarification from the marketing team first.
I think you were the one that said i should still get my usual rewards even tho i hadnt deposited in months you said there was no change in my account when it came to that