Deposits were turned off earlier, some new deposits are probably being processed and applied to accounts. I’m just assuming that’s why the ability to deposit is active again. That’s me giving them the benefit of the doubt of course! Because I’m not going to try it while I’m already missing a lot of money. Ha
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No seeing any notices on the site either cant even chat with customer service
because it says its being updated
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We understand your concern, @Noshirts. Only a small number of users are experiencing this issue. Please rest assured that all funds are safe and will be credited shortly.
Recently? You guys have been REPLYING on this issue for over ten hours now. AND WHY CAN I STILL DEPOSIT, EVEN RIGHT NOW? Why isn’t there a warning. THERE IS NO BANNER. And even the banner you claim is there doesn’t warn players to not deposit. This isn’t a misstep at this point. or an “issue” that’s outside of your control. YOU’RE STILL ACCEPTING DEPOPSITS KNOWING FULLY WELL WHATS GOING ON .
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Because new deposits are working and being applied to the accounts.
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Me too because you surr didnt follow these rules and info us in a timely manner
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It’s awfully convenient to fix the issue such that new deposits can start coming in while the rest of us are waiting .
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Is “shortly” defined from the same dictionary you guys used to define “recently”?
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A banner was placed in the forum earlier, and we’ve just been informed that one has also been added to the website.
To help our team understand why some users aren’t seeing the banner, could you please let us know whether you’re using a mobile device or a desktop/laptop?
Another update guys,
Future transactions are now processing as expected. We’re actively working on clearing the pending transactions some users are experiencing. While we don’t have an exact ETA just yet, rest assured our team is on it and we’ll keep you updated. Thanks for your patience!
Can we also expect to see our reward points credited to our account?
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Bull shit my money isn’t credited yet. $2000 and 13 hours later and no credit to my account and I’m at the highest level a player can be. You guys are trash and I hope all of you lose your jobs and your garbage scamming ass company goes out of business for good
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Hi @drewy903, as mention above our team is actively working on clearing the pending transactions some users are experiencing. While we don’t have an exact ETA just yet, rest assured our team is on it and we’ll keep you updated. Thanks for your patience!
I also deposited yesterday and now the amout doubled that came out of my wallet. Please look into
Unfortunately, @supersport35, we’re currently unable to check on this due to the ongoing issue. Once our system is back up and running, we’ll definitely look into it for you. We appreciate your patience and understanding in the meantime.
Well can’t conplain Slots LV may have complications but at least they make it right with the computation they add to your account also the money you deposited in the first place so it is what it is there’s nothing we could do but wait or sit here and complain and get no where
Hi @Charleeeee,
Due to the ongoing issue, we’re currently unable to check your reward points. Once the system is back up and running, feel free to send us a PM and we’ll be happy to look into it for you!
Do we have the option to withdraw our money at this point? I really don’t want to give you guys my business after this incident.
Asking this question even though I see that my deposit has not been credited.
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I am using a mobile device and have no banner on my home page or when I go through as if I were to make a deposit.
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