We are unable to check transaction statuses I’m afraid, but the appropriate team is handling it, so hopefully not much longer
Thank you!
Any closer to completing all the distributions? Cause I still have nothing
@Nick any chance you cqn check my account to see if you can compensate me for the issues i e tried depositing
Don’t tell me we are doing another day with no deposits!!!
Many players have already had their deposits credited. That said, there are still some cases where deposits are either missing or were credited for a lesser amount, and the Payments team is actively working through those now.
If anything is still outstanding once all transfers are fully reviewed, it will be handled accordingly. We’ll share any updates as soon as we receive them.
As for compensation, we’re really sorry but that can’t be issued or reviewed here on the forum. You’ll need to reach out to Support directly so they can check your account and see if anything applies.
1 Like
I hope the special missing ones that are lucky enough to go into day 3 of no deposits get them like tripled or something
SLOTS ARE LAGGING TERRIBLY NO MATTER WHAT YOU DO AT THE MOMENT.EVEN WHEN YOU GET TO DEPOSIT THE SITE ACTS UP.suspicious af
Maybe possible to get player comp fornall thebtroubles
Hi @Wandawin apologies for the delayed response, please be advised that we do not handle compensation bonuses, kindly reach out to customer support regarding this request. Thanks for understanding.
What’s this now entering day 4 without a deposit and any real idea as to when it’s gonna be resolved? Can we charge interest at this point in the game? 
. But seriously come on give us more information at the very least like it’ll be fixed by end of today or something please
We’re currently working on it. Once there’s an update, we’ll be sure to let everyone know. Thank you for your continued patience in the mean time.
PLEASE TELL ME THAT IT’S NOT HAPPENING AGAIN! I JUST MADE A LIGHTNING DEPOSIT BUT IT’S NOT THERE in my account.
And I can’t get anybody on chat. I just dont understand how a system can be up and running, for YEARS without an issue… and now twice in what 2 weeks? Not sure how it can happen once but you’d think that whatever happened would’ve been addressed in a way that it wouldn’t happen again.
A review of your account shows that your funds have been successfully deposited.
Yeah finally. Siince when does bitcoin lightning take HOURS?
Bitcoin Lightning payments are usually very quick, but in some cases they can take longer depending on network traffic, wallet processing times, or temporary delays on the receiving end. It’s not common, but it can happen.
Same for me like 2 weeks ago i made 2 deposits for 30 bucks and i nevwr recived it
Hi @Msp22xx, apologies for the delayed response. Have you had a chance to reach out to customer support regarding this matter?
In situations like this, we recommend contacting our customer support team directly and providing the relevant details about your deposit so they can escalate the issue to the appropriate team for review.
Thank you for your understanding.