We are aware of a technical issue currently affecting deposit transactions, and our support team is actively working toward a resolution.
Please be assured that all funds remain secure and will be reflected in your account once the issue has been resolved.
We appreciate your patience and understanding and will provide updates as additional information becomes available.
Is the chat for support down? I’ve been waiting 25 minutes
Hi @Ajk444, this may be due to high contact volume at this time. I am sorry for any inconvenience caused.
I’ve been waiting 45 min
I deposited an amount but received a slightly higher amount. I don’t want to get banned or win big to have it taken away. What should do? Chat is down.
I deposited like an hour ago on bitcoin lightning and it’s supposed to be instant and I still haven’t got it
I got mine (LTC) it just wasn’t the right amount. It changed 3 times lol. This could be a long fix. I’m afraid to play now.
Deposits still arent showing up in my account. Has anyone received their deposit yet?
That would be a good reason to shutdown deposits. If ppl aren’t getting the right amounts
Is the issue fixed yet ?
I think it’s gonna be a while
They’re trying to tell me it’s fixed already on the chat
Surprised u got through. But na they don’t know what they’re saying
I made one through match pay and never received it
I think some how ppls deposits are going to the wrong accounts. Don’t know how they’re gonna fix that 
Hi everyone, our team is still working on having this resolved. Once we receive an update, we will advise accordingly.
Your patience is much appreciated.
Why are they telling us in the chat it’s already been fixed despite showing the screenshots of what you just posted about it not being fixed ??
Can you guys get a banner up on the site? I just deposited and sent my money into the ether only to find it’s been a known issue for hours.
Now they’re trying to say it’s a maintenance thing so they don’t have to give compensation out for it . The chat reps are the worst . The absolute worst