My day streak counter should have gone from 6 to 7 but instead it started over at 0
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This is something that is simply being tested at this time on certain accounts. You will not lose anything because of any change.
I receive points as the days increase, so I’m definitely losing something.
As far as I am aware there is no current bonus attached to this, when did you receive points?
Today I should be on day 7 but for some reason it reset to day 1.
I just did the same, from 6-7 but went to 0. There is promotion for most days streak.
Again the streak count went back to zero. This would be day 10 and I’ve played every day.
I didn’t get any promo like this . What gives
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@te3bird Same here, did not even know about this til I saw this post
@moderators is this promo for everyone?
Hello everyone, we sincerely apologize, but please note that this promotion is available to selected players only.
How is that fair to other players spending time and money here and don’t get any rewards for a streak?
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It’s important that all players feel valued for their time and money spent. While we try to offer various rewards and promotions, we know that consistency and fairness are key. Your feedback is really valuable. We’re always looking for ways to improve the experience for everyone.
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Has anyone’s issue been resolved yet? Just wondering out of curiosity
A CS escalated up to someone else but received rewards for 7 day mark but haven’t for the 10th n now going on 14th day
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No update on that ticket i’m afraid, but they will reach out to you in due course.
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I’m in the same boat. I received 7th day rewards but not the 10th and I also am on the 14th day. It seems like every day the counter tries to roll back to 0 even when I deposit and play.
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