***Crypto Exclusive Program***

I’m missing a set of free spins for this week. I made 4 deposits and have gotten 3 sets of free spins. Could you try manually adding the 4th set of free spins. I reached out to customer service but I was very confused by the conversation we had.

@Mcdowem Your deposits are 17,18,19,19
You only get 1 set for the 19th, so 3 sets is correct.

I never got a set on the 19th I only got sets on the 17th and 18th. I thought the free spins were daily?

I made 2 deposits on the 18th and 1 deposit on the 19th

This is due to the timezone. We operate in ET.

So your deposits are as follows:

4/17/23
10:01:42 PM ET

4/18/23
6:28:02 PM ET

4/19/23
1:15:02 AM ET

4/19/23
6:52:42 PM ET

I haven’t received some of my 50 free spins yet. Can I get what I’m owed, please? This is an ongoing issue and every time I chat with someone they want to literally tell me every thing on why i don’t have them or I’m wrong :expressionless: and idk how the program works! Seriously, I’m the one spending all the money. I definitely know all the rules and regulations that comes with being a crypto member! Ya think I was asking Slots.lv for loan on credit!!:unamused:

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@Jmike84 as I can see spins were issued already.

I was issued one for the deposit I made on 4/20. I made multiple deposits on 4/21 and I only received one 50 free spin. I’m still owed 2 bc I can claim those up to 3 times as long as it’s on the same day. 4/21 was all in the same day, missing 2.

Hi Frank. I did two crypto deposits but only got one set of free spins. Will I get the second set soon?

@Jmike84 This was escalated by CS, they will reach out to you once they get a reply from marketing.

@angelasugarbaker You are not enrolled in the super crypto program.

I’ve deposited 3 times haven’t received

You are not enrolled in this program.

I’ve tried to enroll won’t let me

I see you just did.

Even before my deposit

No you enrolled a few minutes ago.

04/23/2023 06:32 AM ET

Oh sorry I meant I did the double up boost that comes with 50 spins but I only got the spins once despite doing the deposit bonus twice

Only one of those has spins attached. The other is just a deposit bonus.

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Can i please have my weekly points?

Are you referring to the supercrypto points, as these seem to have already been added.