***Crypto Exclusive Program***

@Chicomeme to be perfectly honest, most of the time when we’re checking the accounts rewards are already being credited.

@Therealdeebow you received the spins correctly. 3x of 50 were added to your account. Since the deposits on May 22nd were made later during the day, all the spins were added on May 23rd.

I haven’t received free spins for a while now. Lots of deposits. What’s the deal

Same here, havent received spins

@Nick could you check on spins and points from a deposit when you have a moment?

@agnielc sending your account to Marketing for clarification.

@futuremrswiske your rewards were issued on 25th.

@Blair_jr resolved as I can see.

My 3x 50 spins were not issued

@futuremrswiske will PM you.

My free 50 spins haven’t been issued the last 3 times I deposited using crypto can you look into it?

@mikeyabecerra will PM you.

Continuing the discussion from Super Crypto Exclusive Program:

I did not receive mine either it showed i had them to redeem i kept playing when i lost it all i went to look for it and they disappeared :pensive::pensive:

I’ve added you a $4.50 bonus as a replacement. Please be advised that if you deposit late on a Sunday you likely will not get them

I spend so much with crypto yet dont get bonus poins or my free spins smh

They can take up to 24 hours to credit after the qualifying deposit is made.

I then asked for free play i do t get paid til tomorrow’s i just wanted to play

We do not deal with bonus requests on the public forum unfortunately.

Can we get a check status on my FS. I mean this is getting ridiculous- having to wait even the next day for spins that are supposed to
Be issued right

It’s going on 18 hours since my deposit and still no free spins. They always show up within a couple hours after 4 hours or more You know darn well they ain’t gonna show up. And it’s been honestly 3 months since I’ve gotten any free play from C.S, considering i deposit multiple times every week and have had zero withdrawals! I don’t expect to get a freebie after one or two losses but to not get one single exception after days and weeks and months of straight loss after loss. I must say as a loyal player here I definitely don’t feel appreciated

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@moderators
Same here. Still waiting and I hope that I don’t need to
Wait out the exact 24 hours + to see these FS. I’ve already made my first 3 qualifying deposits ?! What’s going on with all these issues and delays??

Not looking good at all. !

FS are in my account like two hours after every qualifying deposit like clockwork. What’s going on today @moderators ? It seems tons of people at having the same issue and no one is giving answers.

1 Like

@kyudai perks were issued as I can see.

@OriginalC3 I’ve seen perks being issued immediately as well as full 24 hour timeframe. No evidence show that those are not being added after 4 hours of waiting.

@Mebyrd your spins are still in the timeframe and yet to be issued.