What are the issues you’re having please?
The game would spin and spin without stopping. An error message would pop up and say “network error, please reload the game” this happen countless times
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Honestly something has to be done about the scratch tickets. There’s no way I’ve played that over 20 times and never won more than 10000 points.
I’m sorry I don’t mean to vent and take it out on your I do apologize.
Please explain what the point of the crypto club is?
Just 1 weekly 100% deposit match. ? Is that really all.
What browser are you using please?
Yea I’m a bit confused and upset about what you are saying about reward points for life I’ve been here a while. I’ve been Bastille out of points to be on a new level. I’m passed diamond flurry but still stuck there. My reward points are useless are useless unless I have two dollars and 50 Cent to withdraw to the game at first, I was able to get any of my reward points that I had that I earn.now I can’t Even use them unless I have to pay 250. That sucks. Sucks.
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Hi @kingdip318, apologies for the delayed response, and we’re really sorry you’re feeling this way, and we understand the frustration. In regards to your concern about reward systems and redemption rules can change over time, which may affect how points are used or withdrawn. That said, we hear your concern about the current requirements making it feel less rewarding, and we agree that clarity and consistency here are important. If CS is unavailable right now, please try again later or send us a private message, so we can assist you further. Thanks
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Yes just responding back about you all finally trying to assist me in my issue about the rewards points thanks
Same problem I’ve complained about since about a year ago my reward points for diamond flurry. Here I well Over the amount needed no VIP no it’s rewards nothing special. Everything stays the same and I’m always told nothing same thing over a year still haven’t made it to VIP or extra or anything
Sorry for any confusion @kingdip318 , we want to make sure we fully understand your concern. Could you please provide a bit more detail, or reply to the PM we sent so we can assist you further? Thanks!
I use Google Chrome incognito
Are you still experiencing the same issue?
Yes. All the time I even took screenshots to prove it but I tell the agents they always say the same thing and never do anything to help.
I will PM you.
Ok thank you
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Believe me king I feel your pain. I’ve got 10,473,407.08 lifetime points and still I sit at Diamond Flurry. I’ve played at this site for a while, long enough to see it go from having bonuses that could be used on every deposit, occasional gifts reflecting your deposits over a period of time, free spins and a few other cool perks to where it is now. 
Although it may appear that there are no further rewards or benefits beyond Diamond Flurry, there are still additional opportunities and levels to look forward to. Please review the following link for more information on what can be expected after reaching this tier.
Dont feel bad, I made it to the VIP supposedly, for the 2nd time recently, only this time literally nothing has changed, I still get 2.50 on scratchcards! The first time I made it I would get between 50-100$ every card, just saying I wouldn’t get too excited if they say you’re a VIP
Hi not sure about if you were referring to me are both of us about the Diamond Flurry is sue It’s already been over a year that issue Never gets handled. Nothing extra has popped up just a waste of time receiver inconvenience or anything