Approximately 48 hours.
We are still waiting on marketing iām afraid.
@moderators I am still waiting for this to be resolved, Iām happy to accept other forms of compensation to get this resolved (spins or bonus funds)
Unfortunately we have no updates on this.
Marketing did reply and they advised that this offer was not available for your account, so we have requested this be re-checked.
This is crypto club bonus that can be used twice per week. This week youāve already used it, it should be added again next week.
If slots lv isnāt going to EVER start giving cash back or free chips again then at least raise the amount of reward points for the crypto club. And seriously who wants to keep depositing and losing hundreds or thousands of dollars and keep getting 2.50 cents on the scratch card! All this is getting old and itās not fair to the loyal players such as myself and many other players who is keeping them in business! Nothing like gaining losses and at the end of the day not having nothing to look forward to afterwards except the very bare minimum!
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@Rameer12 I completely understand your frustration. It can be really disheartening to feel like youāre putting in a lot and not getting much in return.
Thank you for your feedback. We truly appreciate you taking the time to share your thoughts and concerns. Your input is valuable to us, and we understand the importance of providing a rewarding experience for our loyal players. We will certainly take your suggestions into consideration as we continue to improve our offerings.
Why does every moderators response and the responses on chat seem so scripted on here? Like itās just a way to appease someone. Thereās always that response that what Iām suggesting will be taken in to consideration but nothing ever changes! Just tired of never getting ahead on here let alone being able to enjoy the games because the constant losing money makes it unenjoyable because Iām too busy trying to keep my money up. And when I do win itās never what I put in or more. It doesnāt even make a difference when I play different games because they do worse than my usual. Well no point in complaining when it just falls on deaf ears. But for what itās worth I really do hope that slots lv take in to consideration what Iām suggesting and also other players on here and actually makes some changes that will benefit us players and not just themselves!
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@Rameer12 I understand your frustration, and itās completely valid to feel that way. Many users have similar concerns about the balance between enjoyment and the financial aspect of gaming.
Itās important for us to take users feedback seriously and to create a more enjoyable experience. While it may seem like responses are scripted, they are often meant to acknowledge your concerns and show that they are being noted. Your voice matters, and I encourage you to keep sharing your thoughts. Thank you for your honesty, and I hope your gaming experience improves soon!
I havenāt got my daily rewards that I got every day
I didnāt get my crypto club rewards either
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No rewards here either, me or my gf. Just the minimum scratchcard ābonusā aka āGone in 60 seconds!ā 
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Fr tho had no chance
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Weāll need to wait until the current issues are fully resolved before we can investigate the scratchcard and crypto rewards matter. Once everything is back to normal, weāll be glad to take a closer look for you.
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The gameplay has really gotten bad it is alarming how awful to play is and then I get this promotion thing on there that says $120 in bonuses deposit and I deposit and get nothing customer service does nothing about it something really happened I donāt think Iām going to play here anymore
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I hope your luck turn around for the better @Kirk0612. Regarding the promotion, please note that the relevant department is currently looking into this.
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