Has anyone been able to access the Weekly Supercharge promotion yet? There’s been a banner advertising the Weekly Supercharge promotion on my slots.lv home page for a month now. For the entire month, the banner’s link has led me to a blank page. What’s going on?
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I got same message and blank and no answers as well. 
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I’m getting the exact same thing.
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Kindly note that this has been escalated and we’re waiting from an update from the relevant department. Once we have move information, we will advise.
Hi @Nrt_tm,
Thanks for reaching out to us. We are sorry that you are unable to get the Weekly Supercharge reward. Is this the screenshot of the message that would allow you to claim the bonus?
It’s a screenshot of what it takes me to when I click on the link to claim it on the homepage.
Kindly note that this has been escalated and we’re still waiting for an update from the relevant department.
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It’s been 7 days with no response, is there an update on this? Thank you!
This is still being looked into, we have no updates at this time unfortunately.
Still nothing?
Hi @Nrt_tm,
Please note that once we have an update, we will inform everyone here.
Thanks for your understanding.
Still nothing?? It’s been a month lol
Were very sorry @Nrt_tm , like you we are still waiting for the resolution and once there is an update we will keep everyone posted. We are very sorry for the inconvenience.
Nothing still? That’s wild lol.
Hi @Nrt_tm,
We completely understand how frustrating this situation is—and we share that frustration, as we want this issue resolved just as much as you do. We sincerely apologize for the long wait and truly appreciate your continued patience and understanding.
Please rest assured that everyone will be notified as soon as there is a resolution.
Thank you again for bearing with us.