Weekly Supercharge

Promotions
#1

Has anyone been able to access the Weekly Supercharge promotion yet? There’s been a banner advertising the Weekly Supercharge promotion on my slots.lv home page for a month now. For the entire month, the banner’s link has led me to a blank page. What’s going on?

IMG_2880
IMG_28801242×2208 153 KB

IMG_2881
IMG_28811242×2208 78.1 KB

1 Like
#2

I got same message and blank and no answers as well. :woman_shrugging:t4:

2 Likes
#3

I’m getting the exact same thing.

1 Like
#4

Kindly note that this has been escalated and we’re waiting from an update from the relevant department. Once we have move information, we will advise.

#5

My homepage has been showing the Weekly Supercharge but when I click on it I just get this.

IMG_1475
IMG_14751290×2796 91.6 KB

#6

Hi @Nrt_tm,

Thanks for reaching out to us. We are sorry that you are unable to get the Weekly Supercharge reward. Is this the screenshot of the message that would allow you to claim the bonus?

#7

It’s a screenshot of what it takes me to when I click on the link to claim it on the homepage.

#8

Kindly note that this has been escalated and we’re still waiting for an update from the relevant department.

1 Like
#9

It’s been 7 days with no response, is there an update on this? Thank you!

#10

This is still being looked into, we have no updates at this time unfortunately.

#13

Still nothing?

#14

Hi @Nrt_tm,

Please note that once we have an update, we will inform everyone here.

Thanks for your understanding.

#15

Still nothing?? It’s been a month lol

#16

Were very sorry @Nrt_tm , like you we are still waiting for the resolution and once there is an update we will keep everyone posted. We are very sorry for the inconvenience.

#17

Nothing still? That’s wild lol.

#18

Hi @Nrt_tm,

We completely understand how frustrating this situation is—and we share that frustration, as we want this issue resolved just as much as you do. We sincerely apologize for the long wait and truly appreciate your continued patience and understanding.

Please rest assured that everyone will be notified as soon as there is a resolution.

Thank you again for bearing with us.

#19

So, 2 weeks later, and still no resolution to this problem? I’ve been seeing the same thing for about a month now.

And, as of lately, has anyone seen the new VIP club promotional banner that does the same thing if you click on it?

So, 2 new promotional banners, neither of which work… what a shocker, coming from this site. (In the most sarcastic and annoyed tone possible - throw in a huge eye roll for added emphasis)

1 Like
#20

Hi @Sjhillerman ,

This issue is still being looked into by the relevant team. Unfortunately, we don’t have any updates to share at this time, but we’ll be sure to provide more information as soon as it becomes available.

We appreciate your patience and understanding in the meantime.

#21

The customer service chat told me that if I click and it doesn’t do it then I don’t qualify for this promotion and it shouldn’t be showing :frowning:

#22

Hi there! just to clarify — the crypto club doesn’t run in conjunction with the weekly supercharge promotion. so if you’re a crypto club member, you won’t be able to access that promo and may just see a blank page. let us know if you have any other questions!