What are the actual “benefits” to achieving “VIP status”? I got it before and my scratchcards went up to like $50-$100 every day, and free bonuses here and there, but this time it’s an absolute joke, I still get $2.50 90% of the time on scratchcards, occasionally a $10 one which is no different from people I know who barely even play!
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Hi @BostonOG . We understand how disappointing it can feel when the VIP benefits do not seem as rewarding as expected. Please note that VIP rewards, including scratch card values and promotional offers, can vary based on several factors and account activity, and the overall rewards structure at the time. While VIP status is designed to provide enhanced perks and exclusive opportunities, rewards are not always guaranteed and can vary on different promotion value. We truly appreciate your loyalty and understand your concerns regarding the difference in rewards compared to your past experience. Your feedback is valuable, and we will be sure to pass it along to the relevant team for review.