Totally agree im down big in the last couple months and it seems i cant catch a big win anymore.
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Same here. Been on a bad run for months on end.
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Sorry to hear you’ve been going through a tough stretch @supersport35 and @Csmith758 . We understand how frustrating and discouraging that can feel, especially over a longer period. We appreciate you sharing your experience with the community forum, and we hope things improve for both of you soon. Please remember to play responsibly and only within your limits.
Continuing the discussion from Need some Player-friendly Perks:
Id have to agree wake up and kick back obviously slotslv has been making enough money so kick back ive only played twice in a few months and same thing nothings changed and ive been playing here for 15 years its getting disgusting disappointing disheartening and down right depressing
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We’re sorry to hear that your recent experiences have left you feeling disappointed and discouraged.
We truly appreciate your long-standing support and understand why you would be upset if you feel that things have not improved. While we can’t speak to the outcome of individual games or spins, your feedback is important to us and will be shared with the appropriate team for review.
Thank you for taking the time to share your concerns with us. We value your feedback and hope we can provide you with a better experience moving forward.
Why is it as I read through these posts that everyone is really sorry but nothing changes?
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We hear and pass along your feedback; however, decisions regarding which perks and promotions are offered, as well as how they are structured, are outside the scope of the community moderators. These decisions are at the discretion of our Promotions Team.
Oh I understand you are not the problem. Unfortunately you take all the heat. I appreciate everything you guys try to do to help
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Definitely no luck in a very long time. It’s been so boring and disappointing. I don’t know who has this muc bad luck for this long but apparently i have the worst luck ever.
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We hope it will change. 
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No luck still. Not hopeful it will come at this point. But thank you
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