Yes. All the time I even took screenshots to prove it but I tell the agents they always say the same thing and never do anything to help.
I will PM you.
Ok thank you
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Believe me king I feel your pain. I’ve got 10,473,407.08 lifetime points and still I sit at Diamond Flurry. I’ve played at this site for a while, long enough to see it go from having bonuses that could be used on every deposit, occasional gifts reflecting your deposits over a period of time, free spins and a few other cool perks to where it is now. 
Although it may appear that there are no further rewards or benefits beyond Diamond Flurry, there are still additional opportunities and levels to look forward to. Please review the following link for more information on what can be expected after reaching this tier.
Dont feel bad, I made it to the VIP supposedly, for the 2nd time recently, only this time literally nothing has changed, I still get 2.50 on scratchcards! The first time I made it I would get between 50-100$ every card, just saying I wouldn’t get too excited if they say you’re a VIP
Hi not sure about if you were referring to me are both of us about the Diamond Flurry is sue It’s already been over a year that issue Never gets handled. Nothing extra has popped up just a waste of time receiver inconvenience or anything
Please note that the benefit you’d receive for being Diamond Flurry is that the redemption rate is 1,000 = $1,
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It’s not exciting or intriguing in any kind of way because for almost 2yrs now this issue has not been solved or taken care of or compensated or anything plus it’s seems it made my account worse than before because at first before I made it to Diamond Fourry I was able to withdraw any amount of my own reward points from my account now it’s says only can withdraw 2.50 minimum that sucks res really bad
Okay thanks for letting me know Have I been PM yet still no free spins delight or anything I usually get them every month
wasnt the website down on diamond flurry ? i thought that was the reason for that bonus??!