Hi, I had a question I wanted to ask… so say if I had a cash deposit mixed in with my crypto Rewards, and let’s just say that I only had 20 cents remaining of cash until I jump into my crypto reward and I make a 40-cent bet and win 80 cents back how does that work ? Would my 20 cents in cash be considered gone? Or would I win the 80 cents in cash from that 40 cents spin? But since 20 cents was in cash and 20 cents was in crypto Rewards wouldn’t that 20 cents in crypto help me push through that spin and be able to win the 80 cents in cash? And vice versa with the cash crypto crypto in cash Etc? Always been curious
Apologies for the delayed repsonse @Aces_high617 , Thank you for your detailed question—it’s a great one! When you place a bet using a mix of cash balance and crypto rewards, the system usually deducts the amount starting from your cash balance first, then uses your crypto rewards if needed.
In your example, if you have 20 cents in cash and 20 cents in crypto rewards, and you place a 40-cent bet, the 20 cents cash would be used first, then 20 cents from your crypto rewards would cover the rest of the bet. If you win 80 cents, the winnings are typically credited to the balance from which the bet was deducted—in this case, the cash balance. However, this can vary depending on the type of funds used. If your bet involves bonus funds, the winnings might be credited as bonus balance and require you to complete any rollover requirements before converting to withdrawable cash. If you have any further questions, please feel free to ask. Thank you!
So the same rules apply if it was the other way around? If there was 20 cents in crypto Rewards on my account prior to a no reward cash deposit and put a 40-cent bet , the 20 cents in Crypto Rewards would be used with the 20 cents in cash and if won the 20 cents in crypto rewards would turn into cash correct?
Apologies for the delayed response, @Aces_high617 , Yes, the same general rules apply in this case as well. To clarify:
If your account already had $0.20 in Crypto Rewards and you then made a cash deposit (with no reward attached), followed by placing a $0.40 bet, the system would apply your funds in the following order:
- Cash is used first – So the first $0.20 of your bet would be deducted from your cash balance.
- Crypto Rewards are used next – The remaining $0.20 would come from your available Crypto Rewards balance.
If your bet wins and you complete any required playthrough or wagering requirements, the portion of winnings originally derived from the Crypto Rewards ($0.20 in this case) would be converted into withdrawable cash once those conditions are met.
It’s important to remember that cash is always used first, and Crypto Rewards are subject to specific playthrough requirements before they become eligible for withdrawal.
If you have any other questions or need help reviewing your play history, feel free to reach out!
If a deposit has a bonus with a wager requirement overlaps does the play through requirement then apply to a zero balance?
Kindly note that once the rollover requirements are met, the funds will become withdrawable funds.