Hooked on fishing, free spins not working

I received an email informing me I had 20 free spins on hooked on fishing. They don’t work for me as I’ve tried them several times. This is the third or fourth time in a row that I’ve received free spins that I couldn’t use. Can I please get some help?

They are not working for me either

Could you please try the following troubleshooting steps and let us know if you’re still having the same issue:

  1. Clear your cache and cookies.
  2. Switch to incognito mode.
  3. Switch your browser; if you’re using Google Chrome switch to Mozilla Firefox and vice versa.
  4. Make sure to have a stable internet connection.
  5. Restart your device.
  6. If possible, try on a different device.