I posted on this privately. This is very important that we are compensated for the massive letdown you’ve caused. At $6.25 a spin x’s 50 spins assuming not everyone wins that’s at least $150-200. I expect better than a $50 chip!
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Same thing happened to me.
I didn’t even get a $50 dollar chip! I got 20.00 and I deposit a lot and consistently! So many complaints that’s it’s absurd! Everyone on here begging for free chips and free spins that im sure we all have more than earned! Shouldn’t have to beg, shouldn’t even have to ask! Compensation should be automatic especially when you’re a loyal consistent player!
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Still haven’t received anything but sorry for the inconvenience. No free spins, no compensation, nothing. 
Hello Everyone,
We sincerely apologize for the inconvenience caused. We would like to inform everyone that the game “Blazing Sun” is currently under investigation. Rest assured, we will keep everyone updated as soon as we have more information.
Thank you for your patience and understanding.
Thanks Raziel, will y’all just update this post when the issue is resolved?
And thank you too Julina. I know this can’t be a fun job just hearing us complain lol. Thanks for what yall do
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@angelasugarbaker You’re very welcome! And thank you for your kind words. We appreciate your understanding and support. It means a lot to us! If you have any more questions or need assistance, feel free to reach out. 
We will ensure to keep you updated!
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Negative. They said the compensation given is determined by your level. So at lightning blitz I get $30 
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Hello Everyone,
Please be adivse that our team is not responsible for handling compensation matters. We kindly suggest that you contact our customer support team for assistance with this issue. Thank you for your understanding
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No but your team is responsible for giving us our free spins and it shouldn’t take OVER A WEEK to do so!!!
You guys should have had this totally remedied the day it happened not giving us all some run around for days and days it’s ridiculous
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@Rmm11111 , we understand your frustration. Please note that the issue is still currently under investigation, and we are actively working to resolve it as quickly as possible.
Regarding compensation, this matter falls outside our scope, and we kindly suggest reaching out to customer support for further clarification on that topic.
We appreciate your patience and understanding as we continue to address the situation. If you have any other questions, feel free to contact us.
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That’s not true! So I don’t know why they said that! I’m
Diamond flurry highest level and have been for a long time now. And I only received 20.00 in compensation.
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That sucks to hear. Did u try asking for the rest?If u haven’t yet, u should try speaking with an agent as I did regarding the other $30 seeing that u r diamond level ur shouldn’t b a problem then
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Yes I asked and I was told no of course!
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Basically I was told there wasn’t anything available
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The issue with the free spins is still being looked into. We appreciate your patience.
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Thanks for the update jimmy 
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Any update?
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This is still being investigated by the vendor, as soon as they contact us we can advise.
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