I can’t access or even find the game when I search for it in the search bar!? Any updates?
There are currently no updates available. However, we will promptly inform you as soon as we receive any new information. I apologize for any inconvenience this may have caused.
I claimed the free spins delight for 20 free spins on blazing sun and literally searched for the game several times and cannot find it.
You all gave me 20 free spins on blazing Sun worth $6.50 a spin and soon as I clicked on game did my first spin you removed the game completely off my casino and offered me $20. I’m playing that money 20 to 40 cent a spin and you couldn’t even let me get no free spins from playing with the $20. That’s a disgrace to your players and cheating your players. To disable somebody game is giving low rated casino vibes. Distasteful and disgraceful.
I apologize for the difficulties you’re facing in accessing the game/free spins; I understand how frustrating this can be. Unfortunately, we are currently dealing with a technical issue related to the game. Please know that our technical team is actively investigating the matter. I sincerely apologize for any inconvenience this may have caused.
What!?? They won’t even offer me a bonus for this issue! Why would they give other players $20 and not me for the same issue???
@moderators can you please help with getting those of us with the same issue compensation like the person above?? That doesn’t seem fair at all that they won’t.
@sjay710 Please be advised that we do not offer compensation from the moderators’ end. In this case, we recommend reaching out to customer support for further assistance with this matter. Thank you for your understanding.
It’s never been my experience that they’d give me a free bonus when I ask, so I’ll just wait til they fix the game lol. Save myself the time and frustration of asking and being told no lol.
Nothing like holding forever only to be told no, really feels like an extra lil slap in the face so I just won’t even waste my time on that one. Good luck!
Are we going to get replacement spins since the game is not on the site anymore?
Yeah just put them on another game bc blazing suns sucks anyway lol
@Mushu727 I cannot provide a resolution at this time, as our technical team is still reviewing the matter.
Thanks for your assistance Julina. Hopefully they get it resolved soon lol
It’s my pleasure @angelasugarbaker! Hopefully, this will be resolved by the technical team as soon as possible
Will this take several days to be corrected again.
The problem is the wager amount
Same issue over here. Click on Blazing Suns to use my free spins and get “page not found”. This is some bullshit.
@Acerecerez Unfortunately, we have not yet received any updates on this matter. As a result, I am unable to provide further guidance until we have more information.
The game is showing back up but still the same issue as before. New browser etc didn’t resolve it either.