Yeah I totally agree! This casino has turned in to all take and no give! And what’s given is so minimal that thier better off keeping it! Because at the end of the day it’s not even enough to do anything with let alone enjoy the games. The last I checked when a company wants to keep loyal customers they offer incentives REAL INCENTIVES so that their loyal customers don’t go astray! I don’t know about anyone else but I don’t have money to keep donating to slots lv! I’ve donated enough in my ten years playing here!
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Plus to sum it up there’s so many other options as far as online casino goes or a brick and mortar casino for that matter that it’s pointless and a total waste of money and time to keep depositing somewhere where they obviously don’t appreciate thier players.
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Right? I’m 40 minutes from Biloxi and at least they give me comp rooms and meals lol
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Exactly! Nice to have something to look forward to especially after losing a lot!
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The game has been temporarily disabled and is being investigated by the provider. We apologize for the inconvenience and will keep you updated as soon as we have more information. Please note, we do not have details regarding compensation at this time and may need to wait until the issue is fully resolved.
How come I’ve not been offered spins delight???
As advised in the previous moderator’s reply, we’re still waiting for an update regarding this issue. Once we have more information, we will advise.
Pretty sure everybody is done waiting for you guys to not fix anything disappointing for sure
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Hi @Rmm11111 , We truly understand your frustration and sincerely apologize for the delay. Please know that we are still actively waiting for an update regarding this issue from the relevant team.
We absolutely want this resolved as quickly as possible and are continuing to follow up to ensure it gets the attention it deserves. Your patience is greatly appreciated, and we’ll keep you informed as soon as we receive any new information.
Thank you for bearing with us.
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Any update on this
Sorry for the late reply @Jackreed05. We’re truly sorry but at the moment there are no updates regarding this. Once an update is available we will advise.
Any update on this? I have been trying redeem my spins for a few weeks now
Hi @Lokness , apologies for the delayed response, we apologize for the inconvenience, but there are currently no new updates. We’ll be sure to keep you informed as soon as any information becomes available.
Any update on the free spins? Is it going to be the same thing next week or has a different game been selected for free spins “delight”.! I have played here for many years maxed out rank a couple times through and it seems like there are less incentives and rewards for diamond flurry players I’ve been loyal for so long and I’m about done playing here you give us SIMPLY no other option but to switch sites. Change my mind…
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Meanwhile I’ve also been waiting 3 hours for my scratch card to become available 
Is it too much to ask of yall to just give the thing you’re promising within the timeframe you stated, which is 20 minutes.
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Yep same. Been waiting 4 hours.
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We only get the scratchcard for 2 or 3 days and you all have already wasted one of my days…I will most definitely need those free reward points and I ain’t talking no 10 or 25,000 either. It has literally been 2 days with no explanation, this is more than unacceptable!!!
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Once the current issues are fixed, we’ll be able to take a closer look at your account and ensure everything is in line for you.
Hello Everyone,
For the latest information, please refer to the main thread [HERE]. Thank you for your understanding.