Free spins delight - end of month

Promotions
#94

I did not get my free spins either

1 Like
#95

Checking on it.

#96

Seems like you didnā€™t receive the invitation email or player message for this monthā€™s offer, unfortunately you wouldnā€™t be eligible to claim it. Sorry.

#97

My free spinswere not awarded for the why

#98

Apologies for the delayed response @Gangan2526 let me check this and I will PM you. Thanks

#100

I mever rescieved my emd of yhe month rewards either

1 Like
#101

Checking on it.

#102

It seems like you may not have received the invitation email or player message for this monthā€™s offer, therefore the account is not eligible.

#103

They arent giving them out anymore.

#104

Hi @Ahhzombieee, we still do and currently, only eligible players receive an email or SMS notification 4days before the end of the month. If you have any other concern please do let us know so we can assist you further. Thanks

#105

Yes I do have a concern or question with the free spend the lights at the end of the month you sent out an email or text message but how does the system know who to send them out to because like some of the other players on here Iā€™ve been getting them every single month for the longest now and then even got it for the month of April but for me I didnā€™t and then going to email or anything and Iā€™ve been playing the same nothingā€™s changed making deposits and all that and still nothing so what type of algorithm is the system using to determine who does and who does not get that email or SMS message for the free spins

#106

As far as I am aware, the promotion team set it in a system based so the system will automatically send out email/SMS to all players that eligible. @Granny40. If you have concern or question please do not hesitate to let us know. Thanks

#108

Lol. Yes but you havent gave them out to ALOT of loyal players that were active that HAVE BEEN RECIEVING them for the longest month after month and all of a sudden thiss :rofl::rofl::rofl::rofl::joy:

#109

Once or If your account qualifies in the near future, youā€™ll receiving an email notifying you of this.

#110

Can you please check if im eligible? Been a while since Iā€™ve received any

#111

Hi @Gnes777, once you are eligible, a email notification will be sent to you.

#112

How does one even qualify to be eligible? Is there a certain procedure one can follow to meet this criteria of requirements to receive these end of month freebiesā€¦

#113

Hi @Deebo96 ,this is at the promotion team discretion an notification normally send out.

#114

I uust claimed my free spins but it just disappeared after claiming it. The bonus is no longer there. Any mods that can help?

#115

Hi I was told I would get the free spins delight for this month since Iā€™ve been moved down to diamond flurry. Can someone confirm this for me please as I did not receive an email pertaining to this. Thank you