I got this email? How do I redeem the points
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Hi,
What happens when you click âClaim Nowâ?
It just takes me to your webpage to log in
So it wasnât real, a mistake I am guessing.
This has been escalated to marketing.
@Nick I also had this problem, I wasnât able to claim the points when I click the link. Anything you can do would be appreciated.
@frank where do you see that ? I donât see that I ever recived them? Only points I have recived is the weekly 7500 for crypto deposit
Resolved how? Also I did not get free spins for my deposit on the 11th⌠but do not understand how I did not qualify for the free spins on my last deposit? But I did the previous?
@Frank Those points were earned from prior game play. I just redeemed them at that time but those were not points awarded those were redeemed. If they were rewarded it would show âpoint bonusâ like the screen shot attached, this was for the weeky 7500, those points show as âpoint bonusâ the additional points I had were from game play earlier. I never received a âpoint bonusâ for 5000.
I see. I will escalate this to marketing, alongside other similar requests.
@Juliaday1949 The points were added.
With regard to the spins, your qualifying deposits last week were 8th, 9th, 9th, 11th and spins were issued for all.
Approximately 48 hours.
We are still waiting on marketing iâm afraid.