Personally I think marketing were correct the first time.
Why you have received rewards is another thing.
CS have asked for it to be re-checked.
Accounts do change from time to time too, so it might be a case they you once were eligible for these and now you are not.
Again, we would need to wait for marketing to check your account and clarify this.
I’m only really giving personal opinions here.
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And if there were any changes, it has to be communicated to be the player based on the slots.lv promise. I have never received communication on changes to my super crypto account so how can this be “an error”?
How can marketing be correct the first time if they stating my account isn’t eligible to receive these perks and then days later I continue to receive them? How is that correct? Lol
I’m amazed how much you, supervisors and marketing continue to lie when there’s clear proof of my account being a super crypto exclusive.
I’ve advised you wait to see what marketing say.
There really is nothing more I can add to this right now.
Ok. I’ll wait for marketing to not accurately review my account again and lie even after showing that I clearly received these perks and have the message on June 2, 2022 confirming my account is a crypto exclusive account lol thanks for your “opinions” though, I didn’t know moderator only provide opinions and not have access to these kind of answers of confirming whether an account is super crypto exclusive or not.
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Just to show another lie, nick, you told me you cannot confirm if my account is super crypto today, and on June 11, 2022, you clearly confirmed I was opted in. Here’s the screenshot to refresh your memory.
This is correct, you had a message to say you opted in.
However as I said previously accounts do change.
I have located the ticket that was sent on the 11th and marketing did respond to that on the 15th saying you were not eligible at that time.
How did they respond saying I wasn’t eligible for these perks on the 15th?? I have no record of that. Just to remind you, you claimed you were trying to help me but never got me a solution and I had to reach out to a supervisor to resolve it for me instead of you.
I never said you received anything on the 15th, I said marketing responded to my ticket.
I am not going to keep going round in circles with you regarding this, this is a waste of my time and your time at this point as there is nothing further that can be done.
This has already been handled by CS, which you are fully aware of, and I have also advised you to wait until marketing respond, the same as they have. Once they do CS will respond to you and advise you of the situation.
What circles?? You stated they responded on the 15th and there’s no record of it communicated to me. Lol
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And if you’re saying they responding to the ticket o. The 15th, you never communicated that me even after you told me you would let me know of any updates
The 5th was last Tuesday. Does that mean I’ll get them tomorrow?
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There are once per week, issued after your first deposit.
So are you saying my deposits since the 5th don’t count for anything? They don’t accrue me any perks whatsoever? Other than 50 $.09 cent spins (max 7 times) with average wins of $.75-$2.
I could have deposited 100 times, but am not given any bonuses/perks on 93/100 deposits?
Wow, you guys could do better than that. Geesh
That is so unfair and you’re getting away with it. Because it’s the “new set parameters “.
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The week is Monday to Sunday. So today starts a new week.
You will of course only get the points once per week though.