It has always been this way procedure wise, but it was something that was never really enforced, and now is.
I would think it’s to make the bonus issuance a bit more consistent.
I really don’t use bonuses that much so I don’t see the problem with a freechip every once in a while. This dog need a bone
1 Like
Unfortunately this is the process we have to follow.
I won’t be depositing again until I receive a freechip because that’s my procedure
2 Likes
Hi can some one please help me as I can’t get ahold of anyone in chat and I haven’t received my free spins for my last 2 deposits now. Every $20 I should receive 50 free spins on 5 times Vegas and they are not loading Under my bonus. Thank you moderators, have a great day! 
This should be redeemable now.
Can I get my spins for my deposit yesterday. Ty
These have been added to your account but are not live yet. Let us know later if you do not receive them.
Ok no problem. TY Ill wait
1 Like
Hey, @Nick … I’m ooking for my 7500 points for yesterdays deposits…can you look into that please? Thanks.
@moderators - Haven’t received daily free spins bonuses on 5x Vegas in 3 days. Can I please get my missing spins?
@hdaniel You get them once per week and you got the points on Monday already
@Pastyclay They should be available now
1 Like
Hey i deposited on July 1st, 3rd and 5th but i only received 50 free spins for 2 of my deposit can you please look into this…thank u
1 Like
You have the 3rd one available now
Thank you, much appreciated 
1 Like
You’re correct. I forgot…was thinking yesterday was Monday. I work 16 hour shifts and my time gets all screwed up. Thanks for checking. @Derek
1 Like
ouf, long shifts for sure. I don’t blame you.
2 Likes