Points are added just once a week (Monday to Sunday) so your deposit last Monday already received points; you don’t get them again for the deposit on Sunday. Your spins are redeemable
Hi Nick I made a fresh deposit yesterday and stl have not received my new 50 spins for new deposit of 24.00
The deposit was actually made at 7/6/22 12:48:00 AM ET.
Please not that rewards can take up to 24 hours to credit, let us know if they do not and we can manually add.
@moderators Why isn’t the spins and points added consistently? Sometimes it’s added an hour after deposit and other times it’s like 8-24hrs? If this is done electronically then what’s up with the INCONSISTENT time frame. When it comes to receiving these rewards with a deposit we make why isn’t it applied as quickly as the deposit is added to the account, is it intentional? The players need to be treated fairly without the players you wouldn’t have a online casino, so get it together and apply the spins and points after the deposit is applied to the account it’s as simple as that!!! I made my qualifying deposit after the new week, last night … there is no excuse for not seeing the spins and points in my account this morning.
@Applebomb805 The last deposit you made on the account was on the 1st of July which you already received spins for. Can you clarify what deposit you are referring to? You are not currently eligible for any spins or points today.
I say you leave before it’s too late they’ll get your for y’all your worth
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Why am I not seeing any free spins or free anything in my account I made my deposits to tryout minimum amount and still nothing
The benefits can take up to 24 hours top be issued.
Where my free spins with rewards points i deposit $30 without any bumps code?
They can take up to 24 hours to credit.
I FINALLY got my spins for my sunday deposit then I deposited today and only got the 7500 reward points and no spins! I should have free spins for my deposit today! Just because you guys messed up and didnt give me my spins on time doesn’t mean I dont get the ones I am owed today correct???
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Rewards can take up to 24 hours to credit.
Yeah but they already gave me the 7500 reward points but not my spins.
You should see them available
Im at 23 hrs for dep yesterday over $20, nothing yet!
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Can you check mine please?
How is it that I have been a loyal player for a while and spend over 1,000 per month that I can’t receive a freechip every once an a while
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Welcome to the forum!
You can request a free chip at anytime, but if you have available bonuses we are unable to check for you.
It’s never been like that and those bonuses that are on there aren’t my type. I’m not trying to be difficult but like I explained. I spend over 1,000 each month and every now and then I request a freechip and for some reason now that’s changed.