***Crypto Exclusive Program***

It is once per day after the initial 3 sets.

Yes. SO WHERE ARE YESTERDAYS SPINS?

You have already had 7 sets last week. That is the maximum.

What’s the bs about the “super” crypto program? Until 2 weeks ago I was receiving my 20 spins on the first qualifying deposit of the week plus my 15000 points as well as my 50 spins on each qualifying deposits everyday. Then out of the blue the 50 spins stopped being awarded?? 🫤 I talked to Juan and he saw that I hadn’t received that day and day before and was about to reward them until I mentioned that it’s been over a week since I’ve received any and he confirmed he saw that too. So instead of awarding the 2 sets right then and there he escalated the issue for the entirety of the missing spins time. After hearing nothing back for 2 days I contacted again. Djore-Liny then helped me and said he took saw the issue and re-escalated the issue. Finally today they reply with " you are not enrolled in our " Super" program only our exclusive program therefore not entitled to the 50 spins bonus. " :thinking: Hmmm then why was I receiving them prior to the past 2 weeks? And why are 2 of your agents telling me that they can see I am owed those but can’t apply that many themselves? Sure seems convenient for cs to claim the super bonus level out of nowhere when there’s nowhere to upgrade to this level on the promotion page or the rest of the site. Please someone explain this to me

Yesterday I had a qualifying deposit

I am missing two sets of spins from last week as well. Please review and advise.

@Momster you are part of a regular Crypto exclusive program and the perks you are entitled for were issued.

@Rick89 reward points and spins were issued.

@campbc13 can you please clarify what exactly is missing, I see 3 qualifying deposits and 3 set of spins that were added.

3 deposits on 6/1, only 1 set of spins were issued.

@campbc13 Will PM you.

So when will my 50 spins be issued? This is so crazy having to beg and ask every single deposit just about.

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What spins are you missing?

Not spins just points now im missing my last one again

@Rick89 Your points were issued on Monday

As I was saying earlier this week you told me I’ll get this added now you guys saying the system added me my free spins not true you added my Tuesday qualifying free spins Wednesday was added yesterday but not Thursday can you please add me my other set of free spins I’m really fustrated and tired of going through these same thing about my bonus free spins

I’m still missing one set of free spins the 7,8,9 of June I made a qualifying deposit to get my bonus free spins nick you added Tuesday qualifying free spins frank only added me one set of free spins which now still missing one set of SPINS you assured me that I wouldn’t have these problems

I was told after every qualifying deposit of 20$ or more that you received 50 free spins on 5times. Now they say no only on one 20$ deposit once THIS IS DUMB

Hi there it shows that the 50 spins were added for each qualifying deposit you made between Mondays and today. Please click here for the terms.

No on 5/28 6/1 6/2 and 6/5 there was multiple qualifying deposits and only one set of 50 spins were added to my account I even did a chat full times with different representativs and they stated only one qualifying deposit can be redeemed for 50 free spins it doesn’t matter if I had no I needed to make seven qualifying back-to-back deposits in order to get more spins

May 28th is a Sunday so the deposit wouldn’t qualify for the rewards of next week (However, the spins were added on May 28th too). On June 1st you made 2 deposits and received 2 sets of spins. On June 2nd you made two deposits and received 1 set of spins. This is all correct.

Nick we have already talked about my 2 sets of free spins that you assured me that it will be added after you added me one set frank only added me one set of free spins and saying I have no more spin when I talked to you about this matter to make sure you would add the two sets when the 24 hours mark was up can you please add me my free spins to my account the Thursday set please I’m getting real fustrated with this matter it’s just ridiculous I have to go through this repeatedly and I’m very unhappy about this matter and tired of explaining this

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