All we can do for now is make the best of the new promotion format.
Ya we know you dont make the rules you just have to catch the residual affects from us. Sorry Gabriel
1 Like
I agree, Iâm not a paradise reward vip member even after doubling the points needed to be one. I hope it wasnât just a way to get us to spend more so the ones in charge benefit in abundance. Bc I love this site, itâs been my first and only favorite casino!! I just feel Loyal players should have something that Differs them from the others!!
1 Like
On another note, anyone else got the link for the app and upon clicking or tapping it it doesnât do anything or redirect you anywhere?
1 Like
Iâm glad to read that weâre your first and favorite casino @Rovocalz, regarding the Platinum Paradise level, this is invitational only tier therefore once youâre eligible, you should be receiving an invitation from the relevant team. You can find more information regarding the tiers here.
1 Like
Could you please provide us more information regarding which app are you trying to download?
What ever happened to the crypto exclusive benefits where if you deposited 20 dollars or more you were given a bonus for rewards points. That was nice to be able to have a little something the next day for depositing and being active. An incentive worth coming back frequently to keep playing honestly⌠now the bonjs systems are so weak.
1 Like
Thank you for sharing your feedback with us. We truly appreciate your loyalty and understand how the crypto exclusive benefits and rewards points added value to your experience. Weâre always looking for ways to improve and enhance our rewards system to make it more rewarding and engaging for our valued players.
Your input is very important, and I will pass this along to our team for consideration. In the meantime, if thereâs anything else we can do to make your experience better, please donât hesitate to let us know.
1 Like
Si whatâs the deal with this crypto club. Iâve yet to seen any benefit if opting. Then the scratcher is kind of a joke. A bonus of 1.37 yay. I donât know why I even give this site a chance. Everything promised from crypto club Iâve yet to see.
1 Like
Hi @Citystar415 Weâre sorry to hear that the experience has not met your expectations so far. Your feedback is important to us, and weâll make sure it is shared with the relevant team for review. If you have any specific concerns about your account or Crypto Club benefits, please feel free to send us a PM so we can take a closer look and assist you further. Thanks
Iâve attempted to and never receive any help then at this point, Iâve honestly given up on anything this site promises. The reward perks are abysmal and I never received anything in regards to an email of any perks for opting into the crypto club. My reward is receiving a whopping 1.37 on a scratcher. So if there is any benefit, it would be appreciated but I gave up depositing on this site do to the lack of rewards for this site.
1 Like
Mine is doing the same thing. If you figure out what to do please lmk. The chat canât help and the email I havenât gotten a response and sent multiple enails 
Hi @Nrt_tm, I beleived that your concern is being looked into, kindly wait for the feedback. Thanks
1 Like
Sometimes the only way is to go to Incognito mode and log in. Idk why, and I never used to have this problem but lately it happens more often than not. Hope this helps 
1 Like
Can I mod message me I need help but I canât see to dm any mod ty
This is being handled via private messages.
1 Like
How do I use my rewards to get a bonus. Iâm dollar rush with 346k
Youâll first need to head over to your âMySlots Rewardsâ Portal and click on âGet My Bonusâ, then you can choose to redeem all or just a portion of your Rewards Points⌠Once redeemed, it will then be converted into playable bonus funds that you could use on Slots, Table Games, Video Poker and Specialty Games.
3 Likes