Ya we know you dont make the rules you just have to catch the residual affects from us. Sorry Gabriel
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I agree, Iām not a paradise reward vip member even after doubling the points needed to be one. I hope it wasnāt just a way to get us to spend more so the ones in charge benefit in abundance. Bc I love this site, itās been my first and only favorite casino!! I just feel Loyal players should have something that Differs them from the others!!
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On another note, anyone else got the link for the app and upon clicking or tapping it it doesnāt do anything or redirect you anywhere?
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Iām glad to read that weāre your first and favorite casino @Rovocalz, regarding the Platinum Paradise level, this is invitational only tier therefore once youāre eligible, you should be receiving an invitation from the relevant team. You can find more information regarding the tiers here.
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Could you please provide us more information regarding which app are you trying to download?
What ever happened to the crypto exclusive benefits where if you deposited 20 dollars or more you were given a bonus for rewards points. That was nice to be able to have a little something the next day for depositing and being active. An incentive worth coming back frequently to keep playing honestlyā¦ now the bonjs systems are so weak.
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Thank you for sharing your feedback with us. We truly appreciate your loyalty and understand how the crypto exclusive benefits and rewards points added value to your experience. Weāre always looking for ways to improve and enhance our rewards system to make it more rewarding and engaging for our valued players.
Your input is very important, and I will pass this along to our team for consideration. In the meantime, if thereās anything else we can do to make your experience better, please donāt hesitate to let us know.
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Si whatās the deal with this crypto club. Iāve yet to seen any benefit if opting. Then the scratcher is kind of a joke. A bonus of 1.37 yay. I donāt know why I even give this site a chance. Everything promised from crypto club Iāve yet to see.
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Hi @Citystar415 Weāre sorry to hear that the experience has not met your expectations so far. Your feedback is important to us, and weāll make sure it is shared with the relevant team for review. If you have any specific concerns about your account or Crypto Club benefits, please feel free to send us a PM so we can take a closer look and assist you further. Thanks
Iāve attempted to and never receive any help then at this point, Iāve honestly given up on anything this site promises. The reward perks are abysmal and I never received anything in regards to an email of any perks for opting into the crypto club. My reward is receiving a whopping 1.37 on a scratcher. So if there is any benefit, it would be appreciated but I gave up depositing on this site do to the lack of rewards for this site.
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Mine is doing the same thing. If you figure out what to do please lmk. The chat canāt help and the email I havenāt gotten a response and sent multiple enails 
Hi @Nrt_tm, I beleived that your concern is being looked into, kindly wait for the feedback. Thanks
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Sometimes the only way is to go to Incognito mode and log in. Idk why, and I never used to have this problem but lately it happens more often than not. Hope this helps 
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hello i deposited over $25 yesterday through crypto and didnt receive the bonus with it.
Hi @DOML8990 apologies for the delayed response, let me check this for you and I will PM you. Thanks
Crypto perks gone,
Increased rollovers,
No end of the month free spins,
The list goes on and on this casino does not want us to win anymore.
Also the constant lags and technical difficulties this casino has had just keeps going.
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Heres a 30 dollar bonus just make sure you playthrough $1,200 before u can cashout. Lol
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Yes it is not right because I always receive my end of the month bonus spins and now nothing and I know I truly deserve them as always Iām one of the Diamond Flurry members stuck in the last tier for over a year Iāll take a 30$ bonus with any amount of rollover
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