Hello everyone, good evening! I apologize for the delay in my response. We’ll take some time to look into this for you. If possible, could you please send us a direct message with the details, including the date, time, and the amount of points owed? Thank you so much for your patience. I’ll do my best to resolve this for everyone promptly!
3 Likes
I tried to PM you and it says you aren’t accepting messages at this time.
I am owed $17.50 for May 17th from deposits made on May 16th.
Thanks
2 Likes
I sent PM. I’m owed $17.50. Thank you
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May I ask a moderator to look into my Crypto Club reward points. Deposit was yesterday.
Thank You❤️🔥
I’m owed $17.50 or 17,500 points. Deposited a few hundred.
You asked for date and times I’m talking about yesterdays deposts, and as far as times I made like 6 or 7 different deposits
Thank you for responding. I will take a look at your account and get back to you a soon as I can.
Hi there @Werddia. Good evening and thank you for reaching out. I would be happy to help with this. Allow me some time to look into your account and get back to you as soon as I can.
1 Like
Ariana I haven’t got mine either
I have not gotten mine either
Hi @BostonOG,
Your concern has been addressed via private message. Please feel free to reach out if you have any further questions.
Thank you!
Hi @TexasGal5, @jewell36, and @Werddia,
Your concerns have been addressed via private message by @Ariana. If you have any further questions or need additional assistance, please don’t hesitate to reach out.
Thank you!
Hi @Lakers24,
Your concern has already been addressed by our Customer Support team. If you have any other questions or need further assistance, feel free to let us know.
Thank you!
Hi @Lakers24,
Your concern has already been addressed by our Customer Support team. If you have any other questions or need further assistance, feel free to let us know.
Thank you!
Hi @Shay111,
I’ll be handling your concern via private message and will keep you updated there.
Thank you!
Hi @Lakers24,
Your concern has already been addressed by our Customer Support team. If you have any other questions or need further assistance, feel free to let us know.
Thank you!
Your concern has already been addressed . If you have any other questions or need further assistance, feel free to let us know.
Thank you!
@moderators you are telling everyone their concerns were addressed via private message…but they were not… you only thanked us for our patience and said it had been escalated or a ticket was created in the private chat.
It isn’t fair to us to have to battle for what we are owed and what is advertised on the site.
Depositing and then having to navigate thru all this for rewards points owed to us… is quite frankly exhausting
4 Likes
Hi @TexasGal5 , Thank you for sharing your concerns—we truly understand how frustrating this situation can be.
We want to clarify that the reason we respond via private message is because we are not able to escalate account-specific matters through public posts. Private messages allow us to handle your inquiry more securely and directly.
Please also understand that promotions and reward point issues fall outside the scope of what moderators can resolve directly. However, we are doing our best to assist by escalating your concerns to the appropriate teams and keeping you updated as much as we can.
We truly appreciate your patience and understanding as we work to support you.
1 Like
NO it hasnt been, I’m sorry but y’all are completely useless, its so obvious what these scammers do I feel like you hired those “Nigerian Prince"s who used to scam people online when the internet was new! My GF obviously made a $35 deposit didn’t get her crypto points. They outright LIED to her and said oh tou have to wait until midnight they go in at any time, of course they never did so the next guy makes her do the whole incognito mode BS/clear your cookies etc. and other off the wall stuff like started out with"oh you mean the one today”? nonsense, playing stupid and making the chat take an hour, leading her on the entire time onlu to tell her they have to “escalate it” so really? Why didn’t they just say thst right away? Because the entire conversation is a scam and its getting old real quick.