okay, i thought maybe i didnt recieve any points for my playing yesterday and was but i guess maybe there is a delay or system maintenance for why points have been updated at the momentā¦
My points are missing too and Chst support had the audacity to tell me 24-48 hours which is BS because no where in the terms does it even say 24 hours It says NEXT day But seeing as others having issue What can I say thereās always something wrong here smh
@moderators can you please help with this thanks
I will review everyoneās account an send you a PM shortly.
All points were added keep in mind * Rewards Points will be credited the day after the deposit and wagered of $20 are completed.
Same thing
So for 7 days Iāve gotten a message in the site messages and every day I canāt claim until I contact chat then they try and tell me itās a reminder until I show them the email saying itās a daily bonus. Today they said it would be escalated and yet 7 showed them the email the time date and previous messages proving daily promotion. And still no points today and will be told they expired at 1159 yet I e been trying to claim since 930 am
@Rikoslotsman123 I see that your rewards have been added.
@Chicomeme This has been escalated for you by CS. They will reach out once they receive an update from marketing.
@moderators same thing again this week. This is extremely frustrating. Why canāt anything just work properly anymore?!
I donāt think they get added until around 10 ET, but if you donāt get it by later today let us know.
Didnāt get mine again either
Itās every week now really wonder why they havenāt fixed it by now
Mine did not show up after 10 either
Hi @nateyo, your deposit was made earlier today and the wager was indeed completed.
However, as per the Cryptop club terms Rewards Points will be credited the day after the player has deposited and wagered $20. You can take a look at the terms here.
My match deposit is still missing
My 100 % match deposit is missing
Hello, Rose. I am not referring to the points, I am referring to the 100% match deposit bonuses, stated at the top of the page you provided.
ā Enjoy a 100% match bonus up to $250, TWICE per week!ā
The deposit bonuses are not under my rewards section, and have not been automatically applied for 5+ weeks now. I have had to either chat support or your team on here to have them applied.
Yes I am referring to the same as nateyo
Will they be added anytime soon??