***Crypto Club Questions***

Promotions
#599

I will send a ticket to marketing for you.

#600

Hello all,
I made a deposit on 1/18 & 1/20 and havenā€™t received my points. Wondering if it usually takes this long to show up in my account?!?!
T. I. A.
J

#601

Points were issued on the 19th for the deposit on the 18th.
I will send a ticket regarding the deposit on 20th

#602

Thank you! Can you tell me where to go to see when where points are added

#603

You should be able to see them in your transactions.

01/19/2024 10:32 AM ET

#604

image
image828Ɨ168 20 KB

#605

Is this it?

#606

Yes thatā€™s the one.

#607

@Jboots415 Just circling back to this.
Although the deposit was made on the 20th it was not wagered until the 21st, therefore this deposit will not be eligible for points unfortunately

#608

W. O. W.
Ty for your help.

1 Like
#609

I received no bonus for the crypto club. This occurs over and over! I should get a bonus offers regardless if I use it or not.

1 Like
#610

I have escalated this to marketing for you.

#611

@moderators same issue again this week. Thank you.

#612

Iā€™ve escalated this to marketing for you

#613

@moderators ame here, i have not received a bonus in the last 5 deposits.

#614

Escalated for you

1 Like
#615

Why are my points late today? I usually get them at 7:33AM PST

3 Likes
#616

Yall wanna make the worst promo better? Take the points cap off or give back the free spins and points

1 Like
#617

Same. I usually have mine by 9:34am central time and mine arenā€™t there. @moderators

1 Like
#618

I donā€™t have mine either fyi
Please advise
Thanks so much!