Cannot redeem points

Hi, anyone else having trouble redeeming points. I’ve asked the chat twice and they can’t either. For me this has been going on one week.

Please specify what points you’re trying to redeem.

There’s only one point system .

The casino reward points. Under the my rewards tab

The people available in the chat were unable as well

Frfr who’s dumb idea to put a minimum on redeeming points . It was fine the was it was why ruin it smh

1 Like

We’re sorry to learn that you are unbale to redeem you point can you provide a screenshot of the error message you are getting @rmck2008svt

1 Like

You can’t redeem your points because you have to have a minimum of 2.50 to redeem points! I don’t even know what to say about all the changes on slots lv anymore! Miss when we used to get cash back, a little gift in our accounts! Now it’s just deposit your money all the time and hope that you win!

3 Likes