Hi having issues with free spins. Live chat doesn’t seem to be to responsive, so I thought I’d reach out here for help.
I am too. This is the second time in a row that I didn’t get to use my free spins
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Every flipping time. And they’ll offer you a $20 promotional credit for 20 free spins at $4/spin? “That math is not math-ing right.” Pretty much, your SOL and the slot will be removed soon (until the free spins are expired), and then they’ll act like you’re crazy for asking for more than 25% of what you were guaranteed… happened last month with Blazing Suns, as well.
Hey All! 
We truly apologize for the confusion and frustration you guys have experienced.
It appears that this Free Spins Medusa issue has been addressed either by us or Support for most of you. However if someone still have issues please reach out via Pm. 