Crypto Exclusive

Hey guys,

@Chicomeme, as I see, free spins have been added.

@Hurricane6969, no qualifying deposit made this week.

@KIZZLE, seems like, your issue has been already escalated by CS Agent to the relevant department, please allow us 24-48 hours to have this investigated.

@Jayreid, seems like free spins have been added to your account already.

@raymondgo10, this issue has been handled by CS Agent too.

Let me know if my help is still needed with anything. :smiling_face:

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I deposit crypto only… anything for me?

Hey @swindlingstar25 Welcome to the Forum! :slight_smile:

Could you specify which promotion are you referring to? If you are missing any spins or rewards, just let me know and I’ll check.

I believe I am missing spins from last week

@swindlingstar25 You are not missing spins. You are up to date.

I also am missing at least 2 to 3 bonus spins. You have awarded me 4 rounds of bonus spins in the last 2 days and they are not spins awarded from last week. They are awarded for the eligible deposits I made starting Monday. So it’s not one set of free spins per day . By the company’s own system it is awarding me free spins per eligible transaction. And so I would like the remaining sets of bonus spins. Which would be a minimum of 2 sets if not 3. This is getting ridiculousits s.lv used to be pretty non hassle. And it’s getting pretty tiresome to have to ask for what has been told is what we get as a member. I spent over 600 in the last 2 days and never won more than 150 if even that. Please look into crediting my account with the minimum free spins we have been told we will get. Thank you

@Chicomeme You made 1 qualifying deposits last week and received your spins for it

And I have made 7 qualifying deposits since 12 am Monday morning and recieved 4 sets of bonus spins. So where are the other 3. Because if I’m going off of what slots lv is doing. They are giving me 4 sets of bonus spins for what if it’s onlyb1 a day. So that is not correct. They gave me 4 sets of bonus spins after each qualifying deposits starting Monday. And then tue ingot number 4 set made 3 more deposits and nothing. So please handle this. You have access to look at the play and the whole shabang. And …please just have some CONSISTANCY. In giving members what had been offered

Yes and you got 3 of them on the 25th and another set for the 26th. You don’t get them for every deposit. You get the first 3 sets of spins for the first 3 qualifying deposits but then only once daily after that

And it doesn’t specify that. Anywhere. So I’m over this casino and how it just makes up what their terms mean as you go along. This is the first I’ve heard the first 3 and then 1 a day. I’ve been told 1 onlybperdat but then given fsbafter each deposit. I’m fedbuo with the runaround and fishy run around. This company is not holding to a high set of business practices and standards. I’m very disappointed I have lined the pockets of a company that changes their game play rules up as we go

It would state it in the terms on the super crypto page here:

image

And this is what I was sent in an email. So thanks for the runaround and being so fair and stingy with the always changing terms

Nowhere does it say anything about first 3 deposits. It’s funny how slots lv would send me these terms and then have their agents special and never once mention the first 3. Idd.

But by that email you would still only have been eligible for 2 sets of spins for one per day and not the 4 you got.

I think she means consistency. Just trying to help! :joy:

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2 posts were merged into an existing topic: Site is down right now

Neither have i

I see you got points and spins this week for your qualifying deposit

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Can you please see why my 50,000 reward points were not added as my bonus. I made the qualifying deposit

It looks like you didn’t claim the bonus upon your deposit however they’ve been added for you now