Note that this requires a deposit today as the program resets Monday. You are still on the old program and this provides one set of benefits each week starting Monday. The deposits yesterday wouldn’t be eligible I’m afraid.
Hi can someone check on my free spins for my deposit July/3 please?
You seem to have already received these in the morning around 12:20a ET yesterday. I have checked on your account and you received all 7 sets of spins for last week. There were no more owed to you for your Sunday deposits afterwards.
I deposit 50 yesterday where are. My spins
The same post above would apply to you as well. Again that deposit wouldn’t have been eligible as you had already received 7 sets of spins for the week. It is worth noting as it seems to be confusing some players:
I have highlighted in Red the points that seem to be causing confusion.
No I get my deposits at 5 am since last week all of sudden nothing today. I know what I owed
I understand if at some point you were a day in arrear, but the program seems to have caught up. You received 350 spins last week. The deposit you made last night isn’t eligible unfortunately.
The program never catches up lol
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I just joined this app today, made my deposit via Crypto and did not receive a bonus
Welcome to the community @GigiLuvsmoney, we’re happy to have you here with us. A review of your accounts shows you did not redeem the bonus upon making a deposit. The offer will still be available to be redeemed on your next deposit if after redemption and still not activated, please contact us here before using the funds.
Thanks for the response, that’s disappointing because I know I selected the bonus at the time of deposit. I’ve been playing online slots for a while and I understand the importance of making sure the bonus is attached. I don’t feel comfortable depositing more money to “get the bonus” the next time. Especially with all of the similar complaints. This must have been a system issue because I only deposit when there is a bonus involved. Is there something that someone can do to make this right?
Unfortunately not once the funds are used. Had you contacted us prior to using the funds we likely could have added them for you. After use there isn’t really anything to attach a deposit bonus to.
Can you please check my account? I feel like I’m owed some free spins.
You and a lot of others.
No one is responding to any of us,
Yeah, it’s very frustrating. I was told today in chat that these concerns regarding bonuses are being discussed, but that they aren’t considered “issues” on their end.
@Alexander
@Rose
I feel like im missing mine too…try to use the chat feature they dont even know what bonuses im supposed to get…umm shouldnt they be able to see that? Very frustrating!!!
Still haven’t received my free spins for my bonus, hoping you guys get the issues fixed soon.
1 Like
Made a deposit yesterday on the 8th didn’t get my spins made a deposit on the ninth of July also didn’t receive my free spins I think y’all needa hire some different peeps Derek seems to be the only one doing his job
I all so made a deposit over 24 hrs ago and did not receive my spins any modrrators that could help us out?