***Crypto Club Questions***

Is there anyway you check if I’m getting the points today?

You actually opted in after your deposit yesterday, so possibly not.
But you will get them tomorrow after todays deposit.

But the depoist that I chose said match and reward points and got the match but no points

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Points are issued the following day as I mentioned before, they get issued around 10a Eastern.

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Hi @Nick! I see you are receiving your usual welcoming msgs from your fan base! Lol You are a better man than I! Mainly bc I am actually not a man…unless I choose to be! But today is not that day but I will let you know if anything changes. Perhaps I will choose to be a lobster in which case I hear is one away from being human so not much difference there! Ok ok ok sorry anyway can you see if I am eligible for the points based on yesterday? Please and thank you!

Hi there, hope it’s okay if I check on it instead. :slight_smile:

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Of course, thank you, i didn’t see anyone else in at the time.

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No worries! Seems like you’ve made the qualifying deposit yesterday, so you should get the Crypto Club points today per terms. :slight_smile:

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You’re awesome! Only when you deliver good news though! Lol jk

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Haha, anytime! Let us know if you need anything else.

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@moderators I do have a question…is there a specific time of day we are to receive points. I would hope that issuing team would learn from the past and have it as such! And if we do not receive them by a certain time frame we can contact y’all? If yes what would that time frame be? Thanks so much for your help.

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Well, since a specific time is not mentioned in the terms, they might get issued anytime on the following day. I’d say it’s reasonable to contact us after the following day has passed and points are still not on the account.

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Just to add, they did initially advise us around 9 ET but we are actually seeing them added around 10.
But as Serena says, there are no specifics in the terms so this is what we would have to go by for any escalations or follow ups.

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So let me get this straight. You need to deposit with a bonus in order to get your crypto rewards. You can no longer make a clean deposit.
Very unfair and a sneaky way to make players use a playthrough.

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No you do not need to deposit with a bonus

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Well I deposited yesterday with a clean deposit and I am still waiting for something although chat gave me $3 which is not the $10 and free spins I am used to getting

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Do you think that’s fair? In fact a clean deposit should offer more rewards

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There are no free spins, its just points and deposit match.
HERE

So I got $3 for a $45 deposit

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