The Service Promise

We take your fun seriously.

We’re here for your getaway from the everyday, and part of that means giving you a firm commitment to make sure you get great service, day in and day out.

Withdrawals Guaranteed *

  • Our withdrawal promise – access to your money, from slots success or big bonuses - is 100% guaranteed.
  • For Bitcoin transactions, we will provide your funds within 24 hours.

All payments are subject to’s Terms of Service

Peace of Mind

  • When it comes to online security, we use features like reCaptcha and SMS Validation to make sure it’s really you.
  • We also aim to continually improve on behind-the-scenes security measures, which are built into our system to make sure your escape with is a safe one.

Always a New Adventure

Beyond the hundreds of games we already offer, we are regularly adding new games and new characters so you can escape the everyday routine.

Service & Support

  • You can contact’s customer service 24/7:
    • Live Chat – available 24 hours a day
    • Email – you’ll get a reply within 48 hours
  • We also have an active Community Forum, which is moderated and available 24/7.

We’ll Let You Know

  • If there’s an unexpected interruption to your game-playing from our side, we will let you know what’s happening within 60 minutes.
  • If it’s determined that you’ve lost an opportunity to win because of an outage we’ll resolve it with compensation for you within two days.
  • We don’t want you to miss a planned getaway with your favorite characters, so we’ll send a message to your account inbox 24 hours before any planned maintenance.
  • We will let you know 7 days in advance of any changes to Slots’s programs, products or bonuses. Be sure to check your account messages regularly. was built upon the idea of creating great games with colorful characters so you can enjoy a bit of an escape from the average day.

See you at the slots!